What the panel shows
A linked document gets two tabs, Guidelines and Research & Outline, under the Content Editor’s keyword. A document without a Content Editor gets a dashboard to pick or create one. WordPress shows the panel only on a post attached to a Content Editor. The plugin’s own buttons attach, export, and unlink the post. See Write in WordPress.Guidelines tab
- Content Score: Surfer’s score from 0 to 100 for how well the text is optimized for search and for visibility in AI search.
- SEO, subtitled Entities to cover: the terms drawn from the pages that rank for the keyword, and how your text covers them.
- AI Search, subtitled Info to cover: the information that AI answers cite for the topic, shown when the Content Editor has it.
- A structure strip stays pinned at the bottom. It shows your words, headings, paragraphs, images, and characters against what the competitors use.
Research & Outline tab
Three sub-tabs:- Competitors shows the outline. In the panel it is read-only. Copy outline to clipboard copies it for pasting into your tool. Generate Outline appears when the Content Editor has no outline yet.
- Questions shows the questions the text should answer. A button copies them.
- Notes shows the Content Editor’s notes.
The menu
The dots menu in the header holds two groups:- Export → Export guidelines as .txt
- Export → Export content as HTML
- More options → Learn how to use Content Editor
- More options → Get extension, shown only while no Surfer extension is installed.
- The check circle (Mark as done) marks the Content Editor as done. It is always there.
- The broken link (Disconnect Content Editor from this page) unlinks the Content Editor. It appears when you are signed in with rights to customize the Content Editor.
- The gear (Customize) opens the Content Editor’s settings in the app in a new tab. It appears when you are signed in with rights to customize the Content Editor.
Narrow panels
In a narrow sidebar the panel shortens its labels. It also moves two controls. The WordPress sidebar is narrow in every editor. Google Docs’ side panel is narrow when the browser window is under 1440 px wide. Some CMS sidebars are narrow by design.- The second tab reads Research.
- Its Competitors, Questions, and Notes tabs show as icons.
- Copy outline to clipboard reads Copy outline.
- Customize and Disconnect from this page sit at the top of the dots menu instead of appearing as icons.
- More options → Get extension is not offered.
- The Content Score heading above the score is hidden; the score and the lists stay.
The dashboard
When the document has no Content Editor yet and you are signed in, the panel lists your Content Editors instead. Its controls:- The organization and workspace switcher. An organization is the Surfer account that holds the subscription. A workspace is a brand or site managed inside it.
- Folders.
- Sort and filter.
- Search by keyword.
Where your text lives
Your text stays in the tool you write in. The tool sends the panel the document’s HTML. The panel scores it and returns the guidelines. Nothing is written to the Content Editor in Surfer. WordPress is the exception, and only on request:- Optimize with Surfer copies the post into a Content Editor.
- Export sends the post to the Content Editor again later. See Write in WordPress.
- The app’s export writes a Content Editor into a post. See Export from Surfer.
What stays in the Surfer app
The panel scores and guides. Editing the Content Editor’s text, writing with AI, and sharing stay in the app. Creating a Content Editor and generating an outline work from the panel. Not in the panel:- The text of the Content Editor. The panel has no editing surface; it shows the two tabs and the dashboard.
- Writing an article with AI. That lives in the Content Editor’s own editor in the app.
- Insert outline. The panel offers Copy outline to clipboard instead.
- Highlight terms and Auto suggestions. Both act on Surfer’s own editor.
- Share. Share links are managed from the Content Editor in the app.
- The Content Editor’s settings. The Customize gear opens them in the app in a new tab.
The linked Content Editor in the app
In the app, a Content Editor linked to Google Docs or Contentful has its text covered by Editing happens in followed by the tool’s name. The overlay says that changes are made in that tool and that you disconnect first to edit here. It offers:- Open in Google Docs, which opens the document. Contentful entries have no such button.
- Get the Surfer extension, for Google Docs when the extension is not installed.
- Disconnect.
- Select Disconnect.
- Read the confirmation. Its title names the tool. It says that the editor reverts to the content it had before it was linked. Anything edited in the tool stays there and is not brought over.
- Select Disconnect.
Credits
Creating a Content Editor spends one Content Editor credit. Linking, overwriting, or disconnecting one spends none. A Content Editor credit is a credit from your plan’s balance.Sign in and cookies
The panel signs in with your Surfer session. How it reaches that session depends on whether the extension is present. In Google Docs, the Chrome extension hands the session to the panel. You do not need to change cookie settings. In Contentful, WordPress, and custom embeds the browser has to let Surfer use its cookies inside the other tool’s page. Allow third-party cookies or grant storage access when the panel asks. Google Docs needs the Surfer for Google Docs extension. The extension puts the panel on the page. Contentful, WordPress, and custom embeds show the panel without one. What the panel shows depends on the document and on whether you are signed in:
Linking, creating, disconnecting, and customizing need a signed-in Surfer account with access to the Content Editor.
The connect screen
Connect Content Editor to this document opens with Follow the steps below to connect existing, or create new Content Editor and one of three sets of controls. All three end with Completed? and Refresh page, which reloads the panel.
For Log in to Surfer:
- Select Log in to Surfer.
- Sign in on the Surfer tab that opens.
- Select Refresh page in the panel.
Update your Chrome extension:
- Select Go to Extensions. The Chrome Web Store listing opens.
- Update or reinstall the extension. The steps are under Troubleshooting on the setup page.
- Select Refresh page in the panel.
- Select Grant access.
- Allow it in the browser’s prompt. With a Surfer session in the browser, the panel signs in by itself.
- If the connect screen stays, select Refresh page.
- If the screen now shows Log in to Surfer, follow its steps above.
- Select Add to Chrome.
- Install the extension from the listing that opens. The steps are under Install the extension.
- Select Refresh page in the panel.
- If the screen now shows Log in to Surfer, follow its steps above.
Plans
The panel works with any Surfer account that includes Content Editors. In Google Docs and Contentful, a plan without that integration gets a message in place of the dashboard on an unlinked document:- Google Docs:
Google Docs integration is not available on your plan - Contentful:
Contentful integration is not available on your plan
Content Editor is not available and Please reactivate your subscription to restore access. replace the panel. On a linked document, that is the subscription of the organization that owns the Content Editor. On an unlinked document, it is the subscription of the organization selected in the dashboard.
Troubleshooting
These fixes cover cookies, document links, and delays in reading your text. For Google Docs extension problems, see the setup page.The panel asks me to log in although I am signed in to Surfer
The panel asks me to log in although I am signed in to Surfer
In Contentful and custom embeds without an extension, the panel cannot read your Surfer session when the browser blocks third-party cookies on that page. Either grant access from the connect screen, following The connect screen, or allow the cookies in the browser:
- Allow third-party cookies for the page you are writing in, in the browser’s settings.
- Select Refresh page in the panel.
The panel says the document has no Content Editor
The panel says the document has no Content Editor
A signed-in panel shows the dashboard. Pick the Content Editor from the list, or create one for one Content Editor credit.The link belongs to the document, so a copy of a Google Doc starts without one. If a colleague linked the original document, open that document. If it was linked before and now shows the dashboard, someone disconnected it or linked its Content Editor to another document. Ask before linking it again.
The score does not change while I type
The score does not change while I type
The panel re-reads the document on a timer, so the score trails your typing by the delay under Where your text lives. The steps below are for Contentful and custom embeds. In Google Docs, follow Troubleshooting on the setup page instead. In WordPress, follow The Content Score does not update as you type.
- Wait for that delay after you stop typing.
- Check that the text is in the part of the page the panel reads.
- If the score still does not follow, reload the page. The panel reads the document again.